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Cages — Support

Arithmetic logic puzzles by Abaxoft Kft.

Contact us

Questions, bug reports, purchase trouble, or a puzzle that looks wrong — write to us and we answer within 2 business days.

support@abaxoft.com

Fastest route: in the app, open Settings → Send feedback. It opens an email with your user ID, app version, and device details already filled in — that is what we need to look up your account and purchases.

Playing the game

How do I play Cages?

Fill every row and every column with the numbers 1 to N, using each number once per row and once per column. Every outlined block — a cage — shows a target and an operation, and the numbers inside it must produce that target. A cage with a single cell simply shows its number.

Every Cages puzzle has exactly one solution, and it can always be reached by logic alone. You never need to guess.

What do hints do?

A hint fills one cell and explains why that number belongs there — which cage or which row-and-column rule forces it. The cells that justify the move are highlighted on the board, so hints teach the technique instead of just handing over an answer.

Hints are earned by playing, or unlocked by watching a short ad. Adventure Pass subscribers and Remove Ads owners see no ads.

What are flames and how does the daily streak work?

One special puzzle appears every day. Solving it extends your streak. If you miss a day, a flame mends it and keeps the streak alive. Flames come from full weeks and months of daily solving, and can also be bought in Packs.

What are adventure coins for?

Adventure coins unlock worlds in Adventures. You earn them as you progress, and can buy more in Packs. An active Adventure Pass opens every world without spending coins.

When is the next adventure released?

New worlds arrive regularly — they appear in Adventures automatically, no app update needed.

Purchases and subscriptions

What does Adventure Pass include?

An active Adventure Pass opens every adventure world and removes the full-screen ads. It is available monthly or yearly, and renews automatically until you cancel.

Payment is charged to your App Store or Google Play account at confirmation of purchase. The subscription renews unless auto-renew is turned off at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before that period ends.

How do I cancel or change my subscription?

Subscriptions are managed by the store, not by us — we cannot cancel one for you.

  • iPhone / iPad: Settings → your name → Subscriptions → Cages.
  • Android: Play Store → profile picture → Payments & subscriptions → Subscriptions → Cages.

Canceling stops the next renewal; the pass stays active until the paid period ends.

What does Remove Ads do?

Remove Ads is a one-time purchase that removes the full-screen ads shown between puzzles. Optional rewarded ads — the ones you choose to watch for an extra hint or another try — remain available, and you can ignore them entirely.

I bought something and did not receive it.

First try Packs → Restore purchases, and make sure you are signed in to the same Cages account and the same store account used for the purchase. If it still does not appear, email us with the store receipt (Apple sends one by email; Google Play shows the order number) and we will fix it manually.

Can I get a refund?

Refunds are handled by the stores. On iOS use reportaproblem.apple.com; on Android use the Play Store order history. Tell us as well if something went wrong — we would rather fix the cause.

Account and data

Do I need an account?

No. You can play without signing in. Signing in with Apple or Google backs up your progress, purchases, and streak, and syncs them to your other devices.

I signed in with Apple on one device and Google on another.

If both sign-ins use the same verified email address, they resolve to a single Cages profile and your progress stays together. If they use different email addresses, they are two separate profiles — write to us and we can help merge them.

My progress is missing after signing in.

Progress follows the account. If you played anonymously first and then signed in to an existing profile, the app shows that profile's progress. Email us with your user ID (Settings → Send feedback fills it in) and we will look at both.

How do I delete my account?

In the app: Settings → Delete account. This permanently removes your profile and all progress from our servers and cannot be undone. Purchases are held by the App Store or Google Play, not by us, so a deleted account does not cancel an active subscription — cancel that in your store settings.

Something looks broken. How do I report it?

Use Settings → Send feedback so the report carries your user ID, app version, and device. Tell us what you did, what you expected, and what happened. For a puzzle that seems unsolvable, a screenshot of the board helps most.