Delete your account

How to delete your account

Cages is made by Abaxoft Kft. You can delete your Cages account, and everything stored with it, from inside the app:

1. Open Cages and go to the Settings tab.
2. Scroll to the bottom and tap Delete account.
3. Confirm with Delete forever.

Deletion happens immediately. It cannot be undone, and we cannot restore a deleted account.

No longer have the app installed? Email support@abaxoft.com from the address you signed in with, and we will delete the account for you within 30 days.

What we delete

All of it, permanently, the moment you confirm:

• Your profile — the user identifier and email address from Sign in with Apple or Google.
• Your leaderboard nickname and every score posted under it.
• Puzzle progress: solved puzzles, times, and unlocked worlds.
• Your daily streak and the dates behind it.
• Flame and adventure-coin balances, and your entitlement records for Remove Ads and Adventure Pass.
• Push registrations for every device you turned Streak alerts on for — no further alert can reach you afterwards.

What we keep, and for how long

• Purchase records — held by Apple and Google, not by us. Deleting your Cages account does not remove them, and we cannot delete them on your behalf.
• Analytics events already collected are kept for up to 12 months, then deleted or aggregated so they no longer identify anyone.
• Crash reports are kept for up to 90 days, then deleted.
• Accounting records of a purchase may be retained longer where tax law requires it.

Deleting your account does not cancel a subscription

An Adventure Pass is billed by the store, not by us, so it keeps renewing until you cancel it there. Cancel first, then delete:

• iPhone / iPad: Settings → your name → Subscriptions → Cages.
• Android: Play Store → profile picture → Payments & subscriptions → Subscriptions → Cages.

Questions

Write to support@abaxoft.com. What we collect in the first place is set out in our privacy policy.